Explore our FAQ’s and find detailed responses to our most frequently asked questions. From booking information to service details, empower yourself with the knowledge you need for a delightful experience at Velvet Files
Enjoy complimentary coffee, water, and flavored sparkling water during your visit. For those looking to elevate their experience, at an additional cost, we offer alcoholic options like Red Wine, White Wine, and Rose Sparkling Wine. Enjoy our inviting reception area and curated retail space during your salon experience.
At Velvet Files, we take pride in using high-quality products and polishes known for their durability. While the longevity of a manicure or pedicure can vary based on factors like lifestyle and nail care, it's not uncommon for our clients to enjoy their flawless nails for several weeks. Many of our clients return for their next appointment with polish that's still chip-free and pristine. Our commitment to quality ensures that your Velvet Files manicure stands the test of time, allowing you to flaunt beautiful nails between appointments.
The frequency depends on individual preferences and lifestyle. Typically, clients visit every 2-3 weeks for a manicure and 4-6 weeks for a pedicure to maintain optimal nail health and appearance.
Consider your lifestyle, nail health, and desired look. For on-the-go individuals, "The Swift" is perfect, while those seeking a luxurious experience can indulge in "The Velvet" with added hydration and a complimentary drink.
Absolutely! We have a curated selection of natural and non-toxic products, including Zoya Nail Polish and Dazzle Dry. You can also explore our exclusive Skin Care options & our in-house Cuticle Oil or Sugar Scrub for at-home use.
Yes! We offer a Kiddo Mani/Pedi service to make the salon experience enjoyable for your little ones. It's a family-friendly atmosphere, allowing parents and children to indulge in high-quality services together.
Absolutely! Velvet Files is committed to providing a safe and non-toxic environment. Our products, including polishes, scrubs, lotions, facial products and more are all carefully curated to meet the highest safety standards, ensuring a worry-free and enjoyable experience.
Booking your service at Velvet Files is a breeze! You have two convenient options: